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Compliance is more than simply observing legal requirements. It is about creating a culture of trust and integrity, which is crucial to SMA’s continued success.
The goal of Compliance at SMA is to help employees not only act lawfully to prevent harm or damages but also to conduct themselves in line with our corporate culture. Our employees must be able to independently apply their knowledge of the rules and processes to their daily work as well as live by our high standards of professional conduct. To that end, the Compliance Team at SMA has developed and continuously improves the SMA Compliance Management System, consisting of:
A group-wide code of conduct (also called the “SMA Business Principles”) binding on all employees,
Internal guidelines and processes covering various topics, including anti-corruption (see SMA’s Corruption Prevention Statement) and competition law,
Regular awareness training for employees, including face-to-face and virtual courses, and
Easily accessible communication tools, including the Compliance Helpline and the SMA Speak-Up Line.
Code of Conduct
The SMA Code of Conduct forms the foundation of SMA’s Compliance Management System. This Code reflects our corporate values and outlines the standards of behavior and professional conduct expected of the Managing Board, our managers as well as every employee.
With this Code, we do not only wish to underline the commitment of the company to fully complying with all applicable legal and regulatory requirements. We also commit ourselves to always conduct our business ethically and in a sustainable manner, assume our corporate responsibility and treat others with respect.
Contact and Communication
Communication is key to ensuring effective Compliance. In addition to regular awareness training for employees, the Compliance Team offers both employees and external partners channels to ask questions regarding the SMA Code of Conduct or raise concerns about serious violations of the Code or laws.
If you have such a question or concern, please contact the SMA Compliance Team directly using the contact information to the right.
If you do not wish to speak directly with the Compliance Team, you can use the SMA Speak-Up Line to raise your concerns about the legality of certain business transactions or conduct. The Speak-Up Line is a telephone and web-based misconduct reporting system hosted by an external service provider offering employees and external parties a secure – also anonymous – channel of communication. Any reports made through the Speak-Up Line will be forwarded exclusively to the SMA Compliance Team, where it will be handled confidentially and professionally. For more information, please read the Misconduct Reporting Policy and the Speak-Up Line Guide.