SMA Service - For optimum performance and maximum yields

SMA Services

Professional servicing of your PV system is critical for optimal system operation and high yields. If service is needed, we provide you with quick and competent support and ensure that your system remains profitable, long term.

SMA Home Systems

Home Systems

You have all-around protection with SMA’s various services. For example, if you make a warranty claim, we will send an SMA replacement device, or provide you with support via the SMA Service Line during servicing.

SMA Industrial Systems

Industrial Systems

Whether the issue is commissioning, technical system management, monitoring your system or extending the inverter warranty—SMA will support you throughout the entire life cycle of your PV power plant.

Regional Services


The requirements for PV systems often vary depending on the country and region. Find out more about your regional Service offer here. Select your location and find out what services we provide for you.

Tirathai

Tirathai E & S Co., Ltd.
516/1 Moo 4, Bangpoo Industrial Estate
Sukhumvit Road, T. Praksa, A. Muang
Samutprakarn 10280

Tel.: +66 (0)63 1799886
Mail: sma.trtens@gmail.com

Learn more

Solar Power Engineering (SPE)

Solar Power Engineering Company Limited
1 Capital Work Place Building, 10th Floor,
Soi Jamjan Klongton Nua Sub-District,
Wattana, Bangkok Thailand 10110

Tel.: 66 2059 8220
Mail: smaservice@spe.co.th

Learn more

Koennen

Koennen Technology Sdn Bhd
29 Jalan 6/89B Kawasan Perindustrian Trisegi
Off Jalan Sungai Besi
57100 Kuala Lumpur, Malaysia

Tel.: 60 3 7972 1468
Mail: support@koennen.my

Infras Consult

Telecommunications Infrastructure Development Investment Consultant Joint Stock Company
Elcom Building, Lane 15, Duy Tan Street, Dich Vong Hau Ward
Cau Giay District, Ha Noi, Vietnam

Tel.: 84 931 123 000
Mail: sma-vietnam@infras.com.vn

Learn more

Enerone

Enerone Technology Co., Ltd.
13th FL, 560, Eonju-ro, Gangnam-gu
Seoul, 06144, Korea

Tel.: 82 2 520 2666
Mail: Service@enerone.energy

Hengs

Hengs Technology Co., LTD
No.168, Yongkehuan Rd.,
Yongkang Dist., Tainan City 71041, Taiwan (R.O.C.)

Tel.: 0800 062 202
Mail: t.sma@hengs.com

Learn more

Scube Technologies Ltd.

Scube Technologies Ltd.
Liliy Arcade, 74 Mirpur Road
Dhanmondi, Dhaka-1205
Bangladesh

Tel.: 880 1713 477810
Mail: service-sma@scube.com.bd

Learn more

SJ Solar + Storage

SJ Solar + Storage
1 8 Boon Lay Way #06-107
Trade Hub 21
Singapore 609966

Tel.: 65 6515 4780
Mail: service@sjsolarstorage.com

Aiswei

Aiswei New Energy Tchnology (Jiangsu) Co., Ltd
No. 198 Xiangyang Road, Suzhou, 215011, P.R. China

Tel.: 86 4008019996
Mail: service.china@aiswei-tech.com

Learn more

Servoelectric Inc.

Servoelectric Inc.
Unit 2102 Cityland 10 Tower 2
HV Dela Costa St., Salcedo Village,
Makati City 1227

Tel.: 6327292061
Mail: smaphilippinepartner@servoelec.com

Aktor Facility Management

Ermou 25
14564 Kifisia
06 Attiki
Greece

Tel.: +30 210 818 4550
Mail: sma-service@ellaktor.com

Learn more

Al Rowwad

V & Radio Street
11141 Amman
Jordan

Tel.: +971 2 234 6177
Mail: service@sma-me.com

Learn more

Terms a.s.

TERMS a.s.
Planá 67, 370 01 České Budějovice
Česká republika

Tel.: +420 387 685 111
Mail: sma@terms.eu

Learn more

Terms a.s.

TERMS a.s.
Planá 67, 370 01 České Budějovice
Česká republika

Tel.: +420 387 685 111
Mail: sma@terms.eu

Learn more

Terms a.s.

TERMS a.s.
Planá 67, 370 01 České Budějovice
Česká republika

Tel.: +420 387 685 111
Mail: sma@terms.eu

Learn more

Terms a.s.

TERMS a.s.
Planá 67, 370 01 České Budějovice
Česká republika

Tel.: +48 123 966 320
Mail: sma@terms.eu

Learn more

Renovatio Asset Management

Nordului Street, No. 62D
sector 1, Bucharest
Romania

Tel.: (+)40318053636
Mail: service@renovatiosolar.ro

Learn more

Renovatio Asset Management

Nordului Street, No. 62D
sector 1, Bucharest
Romania

Tel.: (+)359879263733
Mail: service@renovatiosolar.ro

Learn more

Ledico Green Energie

Lazrov, POB 17091 31
75654 Rishon Lezion
Israel

Tel.: +972 39630081
Mail: greenenergy@ledico.com

Learn more

Dekom Telekomünikasyon Ve Servis

Ilkbahar Mah. 620.Sk No:4
06550 Cankaya (Ankara)
Turkey

Tel.: +90 242 243 0605
Mail: service@sma.com.tr

Learn more

FF SOLAR Energias Renováveis Lda.

Zona Industrial da Feiteirinha Lt. 1
8670-440 Aljezur
Portugal

Tel.: +351 282 094 779
Mail: sma-service-portugal@ffsolar.com

Learn more

OLC Energy Services

Fidel Castro St 23-33
Windhoek
Namibia

Tel.: +264 (0)61-207 5404
Mail: Beaulah.Gabriel@ol.na

Ideatek

R. Tapajós, 543 - Barcelona
São Caetano do Sul - SP, 09551-230

Tel.: +55 (11) 2376-3387
Tel.: +55 (11) 4861-2291
Mail: Service@SMA-Brazil.com

Exel Solar

Periférico Norte KM 26.5 No. 14205
Colonia Santa Gertrudis Copó. Mérida
Yucatán, México 97305.

Tel.: +01 800 762 3935
Mail: Service@sma-mexico.com

SJ Solar SriLanka

SJ Solar SriLanka
12G 1st Ln
Boralesgamuwa
Sri Lanka

Tel.: 94 76 0920878
Mail: dinesh@sjsolar.com.sg

Tirathai E & S Co., Ltd.
516/1 Moo 4, Bangpoo Industrial Estate
Sukhumvit Road, T. Praksa, A. Muang
Samutprakarn 10280

Tel.: +66 (0)63 1799886
Mail: sma.trtens@gmail.com

Learn more

Solar Power Engineering Company Limited
1 Capital Work Place Building, 10th Floor,
Soi Jamjan Klongton Nua Sub-District,
Wattana, Bangkok Thailand 10110

Tel.: 66 2059 8220
Mail: smaservice@spe.co.th

Learn more

Koennen Technology Sdn Bhd
29 Jalan 6/89B Kawasan Perindustrian Trisegi
Off Jalan Sungai Besi
57100 Kuala Lumpur, Malaysia

Tel.: 60 3 7972 1468
Mail: support@koennen.my

Telecommunications Infrastructure Development Investment Consultant Joint Stock Company
Elcom Building, Lane 15, Duy Tan Street, Dich Vong Hau Ward
Cau Giay District, Ha Noi, Vietnam

Tel.: 84 931 123 000
Mail: sma-vietnam@infras.com.vn

Learn more

Enerone Technology Co., Ltd.
13th FL, 560, Eonju-ro, Gangnam-gu
Seoul, 06144, Korea

Tel.: 82 2 520 2666
Mail: Service@enerone.energy

Hengs Technology Co., LTD
No.168, Yongkehuan Rd.,
Yongkang Dist., Tainan City 71041, Taiwan (R.O.C.)

Tel.: 0800 062 202
Mail: t.sma@hengs.com

Learn more

Scube Technologies Ltd.
Liliy Arcade, 74 Mirpur Road
Dhanmondi, Dhaka-1205
Bangladesh

Tel.: 880 1713 477810
Mail: service-sma@scube.com.bd

Learn more

SJ Solar + Storage
1 8 Boon Lay Way #06-107
Trade Hub 21
Singapore 609966

Tel.: 65 6515 4780
Mail: service@sjsolarstorage.com

Aiswei New Energy Tchnology (Jiangsu) Co., Ltd
No. 198 Xiangyang Road, Suzhou, 215011, P.R. China

Tel.: 86 4008019996
Mail: service.china@aiswei-tech.com

Learn more

Servoelectric Inc.
Unit 2102 Cityland 10 Tower 2
HV Dela Costa St., Salcedo Village,
Makati City 1227

Tel.: 6327292061
Mail: smaphilippinepartner@servoelec.com

Ermou 25
14564 Kifisia
06 Attiki
Greece

Tel.: +30 210 818 4550
Mail: sma-service@ellaktor.com

Learn more

V & Radio Street
11141 Amman
Jordan

Tel.: +971 2 234 6177
Mail: service@sma-me.com

Learn more

TERMS a.s.
Planá 67, 370 01 České Budějovice
Česká republika

Tel.: +420 387 685 111
Mail: sma@terms.eu

Learn more

TERMS a.s.
Planá 67, 370 01 České Budějovice
Česká republika

Tel.: +420 387 685 111
Mail: sma@terms.eu

Learn more

TERMS a.s.
Planá 67, 370 01 České Budějovice
Česká republika

Tel.: +420 387 685 111
Mail: sma@terms.eu

Learn more

TERMS a.s.
Planá 67, 370 01 České Budějovice
Česká republika

Tel.: +48 123 966 320
Mail: sma@terms.eu

Learn more

Nordului Street, No. 62D
sector 1, Bucharest
Romania

Tel.: (+)40318053636
Mail: service@renovatiosolar.ro

Learn more

Nordului Street, No. 62D
sector 1, Bucharest
Romania

Tel.: (+)359879263733
Mail: service@renovatiosolar.ro

Learn more

Lazrov, POB 17091 31
75654 Rishon Lezion
Israel

Tel.: +972 39630081
Mail: greenenergy@ledico.com

Learn more

Ilkbahar Mah. 620.Sk No:4
06550 Cankaya (Ankara)
Turkey

Tel.: +90 242 243 0605
Mail: service@sma.com.tr

Learn more

Zona Industrial da Feiteirinha Lt. 1
8670-440 Aljezur
Portugal

Tel.: +351 282 094 779
Mail: sma-service-portugal@ffsolar.com

Learn more

Fidel Castro St 23-33
Windhoek
Namibia

Tel.: +264 (0)61-207 5404
Mail: Beaulah.Gabriel@ol.na

R. Tapajós, 543 - Barcelona
São Caetano do Sul - SP, 09551-230

Tel.: +55 (11) 2376-3387
Tel.: +55 (11) 4861-2291
Mail: Service@SMA-Brazil.com

Periférico Norte KM 26.5 No. 14205
Colonia Santa Gertrudis Copó. Mérida
Yucatán, México 97305.

Tel.: +01 800 762 3935
Mail: Service@sma-mexico.com

SJ Solar SriLanka
12G 1st Ln
Boralesgamuwa
Sri Lanka

Tel.: 94 76 0920878
Mail: dinesh@sjsolar.com.sg

Online Services


SMA online services

Our expert teams will help you with technical questions.
PV system operators are advised to first consult their installer.

Checklist for calling the SMA Service Line

Downloads

DOWNLOADS

Keep up-to-date with the latest manuals and documents.

SMA guarantee extension

EXTENDED WARRANTY

Secure your PV system in the long-term now.

Service contact form

CONTACT

Use our contact form for technical support.

NEW: EXTENDED WARRANTY FLEX

Security for PV systems of 100 kW or more even beyond the manufacturer’s warranty

SMA Service Line Phone Numbers


Our expert teams will help you with technical questions. PV system operators are advised to first consult their installer.

Checklist for calling the SMA Service Line

  • International SMA Service Line
    Our expert teams are available Monday to Friday from 9:00 a.m. to 4:00 p.m.
    Headquarters
    Niestetal
  • SMA Service Line
    00800 SMA SERVICE (+800 762 7378423)
    (international toll-free)
  • SMA Online Service Center
  • SMA South America SPA
    Headquarters
    Santiago de Chile
  • SMA Service Line
  • SMA Online Service Center
  • Brazil Residential/Commercial Service Phone Number
    +55 (11) 2376-3387
    +55 (11) 4861-2291
  • Brazil Residential Commercial Service Email
  • SMA Australia Pty Ltd.
    Headquarters
    Sydney
  • SMA Service Line (toll free for Australia)
    1800 SMA AUS (1800 762 287)
  • SMA Service Line (international)
  • SMA Online Service Center
  • SMA CANADA, INC.
    Headquarters
    Toronto
  • SMA Service Line
    +1 877-MY-SMATech (+1 877-697-6283)
    (toll free for Canada)
  • SMA Service Partner TERMS a.s.
    Our service partner is available Monday to Friday from 8:00 a.m. to 4:00 p.m.
    Service Line
  • SMA Online Service Center
  • SMA FRANCE S.A.S.
    Our expert teams are available Monday to Friday from 8:00 a.m. to 4:00 p.m.
    Headquarters
    Lyon
  • SMA Service Line
  • SMA Online Service Center
  • SMA Service Partner AKTOR FM.
    Our service partner is available Monday to Friday from 9:00 a.m. to 5:00 p.m.
    Service Line
  • SMA Online Service Center
  • SMA Italia S.r.l.
    Our expert teams are available Monday to Friday from 9:00 a.m. to 5:00 p.m.
    Headquarters
    Milano
  • SMA Service Line
  • SMA Online Service Center
  • SMA Service Partner Al-Rowwad for Electrical Substations
    Our service partner is available Sunday to Thursday from 8:30 a.m. to 5:30 p.m.
    Service Line
  • SMA Service Partner Exel Solar S.A.P.I. DE C.V.
    Our service partner is available Monday to Friday from 09:00am – 19:00pm (MX Central Time)
    Service Line
    Residential and Commercial Service
     
    01 800 762 3935
    Service@SMA-Mexico.com
  • Service Line
    Utility Service
    +1 (916) 625-3506
    US-ServiceCentral@SMA-America.com
    www.SMA-Service.com
  • SMA Service Partner OLC Energy Services (Pty) Ltd
    Our service partner is available Monday to Friday from 9:00 a.m. to 5:00 p.m.
    Service Line
  • SMA Service Partner FF SOLAR ENERGIAS RENOVÁVEIS, LDA
    Our service partner is available Monday to Friday from 9:00 am to 1:00 pm and 2:00 pm to 6:00 pm
    Service Line
  • SMA Online Service Center
  • SMA Solar Technology South Africa Pty Ltd.
    Our expert teams are available Monday to Friday from 8:00 a.m. to 5:00 p.m.
    Headquarters
    Cape Town
  • SMA Service Line
    08600 SUNNY (08600 78669)
    (ShareCall number / local rate for South Africa)
    International
  • SMA Online Service Center
  • SMA Ibérica Tecnología Solar, S.L.U.
    Our expert teams are available Monday to Friday from 9:00 a.m. to 4:00 p.m.
    Headquarters
    Barcelona
  • SMA Service Line Iberica
  • SMA Online Service Center
  • SMA Service Partner DEKOM Ltd. Şti.
    Our service partner is available Monday to Friday from 9:00 a.m. to 4:00 p.m.
    Service Line
  • SMA Online Service Center
  • SMA Middle East LLC
    Our expert teams are available Sunday to Thursday from 8:30 a.m. to 4:30 p.m.
    Headquarters
    Abu Dhabi
  • SMA Service Line
  • SMA Online Service Center
  • SMA Solar UK Ltd.
    Our expert teams are available Monday to Friday from 8:00 a.m. to 4:00 p.m.
    Headquarters
    Milton Keynes
  • SMA Servicepartner
  • SMA Online Service Center
  • SMA AMERICA, LLC
    Rocklin, CA
    Headquarters
  • Online Service Center:
    https://my.sma-service.com/
  • SMA Service Line
    +1 877-MY-SMATech (+1 877-697-6283)
    (toll free for USA, Canada and Puerto Rico)
  • Residential and Commercial Service:
  • SMA JAPAN K.K
    Headquarters
    Tokyo
  • SMA Service Line