SMA Service - For optimum performance and maximum yields

SMA Services

Professional servicing of your PV system is critical for optimal system operation and high yields. If service is needed, we provide you with quick and competent support and ensure that your system remains profitable, long term.

SMA Home Systems

Home Systems

You have all-around protection with SMA’s various services. For example, if you make a warranty claim, we will send an SMA replacement device, or provide you with support via the SMA Service Line during servicing.

SMA Industrial Systems

Industrial Systems

Whether the issue is commissioning, technical system management, monitoring your system or extending the inverter warranty—SMA will support you throughout the entire life cycle of your PV power plant.

Regional Services


The requirements for PV systems often vary depending on the country and region. Find out more about your regional Service offer here. Select your location and find out what services we provide for you.

Online Services


SMA online services

If service is needed, use our online services for quick support.

Downloads

DOWNLOADS

Keep up-to-date with the latest manuals and documents.

SMA guarantee extension

EXTENDED WARRANTY

Secure your PV system in the long-term now.

Service contact form

CONTACT

Use our contact form for technical support.

SMA Service Line Phone Numbers


PV system operators are advised to first consult their installer.

  • International SMA Service Line
    Headquarters
    Niestetal
  • SMA Service Line
    00800 SMA SERVICE (+800 762 7378423)
    (international toll-free)
  • SMA Online Service Center
  • SMA Australia Pty Ltd.
    Headquarters
    Sydney
  • SMA Service Line (toll free for Australia)
    1800 SMA AUS (1800 762 287)
  • SMA Service Line (international)
  • SMA Online Service Center
  • SMA CANADA, INC.
    Headquarters
    Toronto
  • SMA Service Line
    +1 877-MY-SMATech (+1 877-697-6283)
    (toll free for Canada)
  • SMA Service Partner Al-Rowwad for Electrical Substations
    Service Line
  • SMA Service Partner OLC Energy Services (Pty) Ltd
    Service Line
  • SMA Solar Technology South Africa Pty Ltd.
    Headquarters
    Cape Town
  • SMA Service Line
    08600 SUNNY (08600 78669)
    (ShareCall number / local rate for South Africa)
    International
  • SMA Online Service Center
  • SMA JAPAN K.K
    Headquarters
    Tokyo
  • SMA Service Line