SMA Service - For optimum performance and maximum yields

SMA Services

Professional servicing of your PV system is critical for optimal system operation and high yields. If service is needed, we provide you with quick and competent support and ensure that your system remains profitable, long term.

SMA Home Systems

Home Systems

You have all-around protection with SMA’s various services. For example, if you make a warranty claim, we will send an SMA replacement device, or provide you with support via the SMA Service Line during servicing.

SMA Industrial Systems

Industrial Systems

Whether the issue is commissioning, technical system management, monitoring your system or extending the inverter warranty—SMA will support you throughout the entire life cycle of your PV power plant.

Regional Services


The requirements for PV systems often vary depending on the country and region. Find out more about your regional Service offer here. Select your location and find out what services we provide for you.

Online Services


SMA online services

Our expert teams will help you with technical questions.
PV system operators are advised to first consult their installer.

Checklist for calling the SMA Service Line

Downloads

DOWNLOADS

Keep up-to-date with the latest manuals and documents.

SMA guarantee extension

EXTENDED WARRANTY

Secure your PV system in the long-term now.

Service contact form

CONTACT

Use our contact form for technical support.

NEW: EXTENDED WARRANTY FLEX

Security for PV systems of 100 kW or more even beyond the manufacturer’s warranty

SMA Service Line Phone Numbers


Our expert teams will help you with technical questions. PV system operators are advised to first consult their installer.

Checklist for calling the SMA Service Line

  • International SMA Service Line
    Our expert teams are available Monday to Friday from 9:00 a.m. to 4:00 p.m.
    Headquarters
    Niestetal
  • SMA Service Line
    00800 SMA SERVICE (+800 762 7378423)
    (international toll-free)
  • SMA Online Service Center
  • SMA Australia Pty Ltd.
    Headquarters
    Sydney
  • SMA Service Line (toll free for Australia)
    1800 SMA AUS (1800 762 287)
  • SMA Service Line (international)
  • SMA Online Service Center
  • SMA BENELUX BVBA/SPRL
    Our service partner is available Monday to Friday from 9:00 a.m. to 4:00 p.m.
    Headquarters
    Mechelen
  • SMA Service Line
  • SMA Online Service Center
  • SMA CANADA, INC.
    Headquarters
    Toronto
  • SMA Service Line
    +1 877-MY-SMATech (+1 877-697-6283)
    (toll free for Canada)
  • SMA Service Partner TERMS a.s.
    Our service partner is available Monday to Friday from 8:00 a.m. to 4:00 p.m.
    Service Line
  • SMA Online Service Center
  • SMA FRANCE S.A.S.
    Our expert teams are available Monday to Friday from 8:00 a.m. to 4:00 p.m.
    Headquarters
    Lyon
  • SMA Service Line
  • SMA Online Service Center
  • SMA Service Partner AKTOR FM.
    Our service partner is available Monday to Friday from 9:00 a.m. to 5:00 p.m.
    Service Line
  • SMA Online Service Center
  • SMA Italia S.r.l.
    Our expert teams are available Monday to Friday from 9:00 a.m. to 5:00 p.m.
    Headquarters
    Milano
  • SMA Service Line
  • SMA Online Service Center
  • SMA Service Partner Al-Rowwad for Electrical Substations
    Our service partner is available Sunday to Thursday from 8:30 a.m. to 5:30 p.m.
    Service Line
  • SMA Service Partner Exel Solar S.A.P.I. DE C.V.
    Our service partner is available Monday to Friday from 09:00am – 19:00pm (MX Central Time)
    Service Line
    Residential and Commercial Service
     
    01 800 522 6555
    01 800 EXEL SOL (01 800 3935 765)
    Service@SMA-Mexico.com
  • Service Line
    Utility Service
    +1 (916) 625-3506
    US-ServiceCentral@SMA-America.com
    www.SMA-Service.com
  • SMA Service Partner OLC Energy Services (Pty) Ltd
    Our service partner is available Monday to Friday from 9:00 a.m. to 5:00 p.m.
    Service Line
  • SMA Service Partner FF SOLAR ENERGIAS RENOVÁVEIS, LDA
    Our service partner is available Monday to Friday from 9:00 am to 1:00 pm and 2:00 pm to 6:00 pm
    Service Line
  • SMA Online Service Center
  • SMA Solar Technology South Africa Pty Ltd.
    Our expert teams are available Monday to Friday from 8:00 a.m. to 5:00 p.m.
    Headquarters
    Cape Town
  • SMA Service Line
    08600 SUNNY (08600 78669)
    (ShareCall number / local rate for South Africa)
    International
  • SMA Online Service Center
  • SMA Ibérica Tecnología Solar, S.L.U.
    Our expert teams are available Monday to Friday from 9:00 a.m. to 4:00 p.m.
    Headquarters
    Barcelona
  • SMA Service Line Iberica
  • SMA Online Service Center
  • SMA Service Partner DEKOM Ltd. Şti.
    Our service partner is available Monday to Friday from 9:00 a.m. to 4:00 p.m.
    Service Line
  • SMA Online Service Center
  • SMA Middle East LLC
    Our expert teams are available Sunday to Thursday from 8:30 a.m. to 4:30 p.m.
    Headquarters
    Abu Dhabi
  • SMA Service Line
  • SMA Online Service Center
  • SMA Solar UK Ltd.
    Our expert teams are available Monday to Friday from 8:00 a.m. to 4:00 p.m.
    Headquarters
    Milton Keynes
  • SMA Servicepartner
  • SMA Online Service Center
  • SMA JAPAN K.K
    Headquarters
    Tokyo
  • SMA Service Line